Law Works Vaughan: 3 Steps to Resolving Your Franchise Dispute

Find out how to get the most out of your mediation so you can reach a resolution quickly and easily!

If you’re struggling with problems or disagreements with your franchisor, it might seem like it’s impossible to reach a resolution, but don’t worry! Disputes are common, but if you can’t come to an agreement it’s best to appoint a mediator to help out.

The expert mediation at Law Works Vaughan will help you negotiate an outcome that is acceptable to both parties. In our hands, you can rest assured your dispute will be settled as quickly and as smoothly as possible.

Read on to find out how you can get the most out of your franchise dispute mediation:

Prepare and know what you want to achieve

Make sure you have a clear understanding of the problems and how you would like to solve them. Outline your case clearly and concisely at the start of the mediation and have all your paperwork ready to substantiate your claims. For example, if you are alleging your franchisor has violated your contract, be sure to have records to prove it.

Observe obligations

Although you may be dissatisfied with your franchisor, it’s important to uphold any obligations under your franchise contract. Some examples of this might include adhering to confidentiality agreements and ensuring goods or services provided during the dispute are up to standard. It’s easier to make your case if you hold up your end of the deal.

Be cooperative

Try to resolve the dispute and understand that both parties must compromise in order to reach a resolution. Sometimes it’s necessary to think of creative or alternative ways to settle the dispute such as a cash settlement. Whatever the agreement, it’s important to get it in writing to prevent further disagreements.

 

A Franchise Gives You A Sense of Freedom & Liberty

The origin of the word franchise come from Anglo-French, meaning “freedom, liberty.” This concept was seen in the Middle Ages, when a local landowner would grant rights to serfs to use areas of land (for hunting, holding markets, or doing business.) Both the serfs and the landowners would benefit from this arrangement. Decades later, the concept and practice of franchising evolved and changed with economic structures and regulation by the law.

In Ontario, a Franchise Disclosure Document (FDD) ensures owners (a.k.a franchisors) give potential buyers (franchisees) detailed information about the franchise before the buyer signs a contract or makes any payments. The document includes details about: the franchisor (such as, business background and financial statements) as well as the franchise offer (such as costs, restrictions, training, etc.)

Franchising remains a powerful model for people to develop business success and potential profit. It is a way still focused on the original meaning of “freedom, and liberty.” Franchising is a thriving business, and it can be seen in the millions of customers who visit a franchise location – but this does not mean it comes without risks. Not only financial risk but potential disputes.

Law Works is a franchise regional boutique law firm, who advise and represent international and Canadian franchisors, master franchisees and multi-unit franchisees. Local expertise makes them an asset in franchise dispute in Vaughan. Whether you require services focused on franchise law or business disputes: Law Works is the team of professionals you want on your side.

Buying a Franchise or Starting Your Own Business?

Many of the largest and most successful businesses came from a person’s dream of becoming their own boss. Perhaps you’ve also had dreams about being a successful entrepreneur. If you have been putting some deep thought into running a business of your own, but you’re not sure whether starting your own business or buying a franchise is right for you, you’ll need to consider what would work best for you based on your knowledge, skills, experience, and life plan.

Here are some benefits of buying a franchise that doesn’t come as easily with a start-up business:

Brand awareness

Customers are more likely to be aware of the franchises brand, products, or services.  You won’t need to invest too much into a marketing strategy or have to work as hard as you would with a brand new business to get your name out there.

Established business operations

Learn the day-to-day operations of the franchise and how to operate your business at a level that has proven success. The exposure you gain from this side of the business adds so much value to your skills and experience in the business.

Support system to ensure success

A good franchisor will provide support to their franchisees to ensure success, this includes training, marketing material, and operational support. Having this in your corner takes away a lot of the risk involved in doing it all on your own.

Before deciding on buying a franchise, compile some of the types of franchises suits your skillset most and speak to a franchise lawyer who can help you narrow down what might work best for you.  With good franchises, there typically isn’t much room for negotiations with the terms of the agreement, which is why it’s so important to get legal advice first. Contact an experienced franchise lawyer in Mississauga at Law works who will help you understand exactly what you’re getting into.

What Franchisees Need to Know About The Arthur Wishart Act

What Franchisees Need to Know About The Arthur Wishart Act Law Works

The idea of franchising is popular amongst those who dream of being in business, but simply don’t have the resources or experience to start out on their own. When franchising, they can rely on the experience of well established businesses as a way of learning all the how-to’s of running a successful business.  

Whether you’re an established franchisee or considering becoming a franchisor in Ontario, it’s important to familiarize yourself with Ontario’s franchise legislation. The Arthur Wishart Act (Franchise Disclosure) was first introduced in 2000 for the purpose of helping potential franchisors, as well as franchisees make more informed decisions when you chose to invest.  The legislation protects franchisees by providing the right to associate and share information with other franchisees, so you can share information about your business experiences before entering into or during your franchise agreement.

Furthermore, under new legislation the franchisor is required to provide a disclosure document at least 14 days before you sign an agreement or provide any payment. The disclosure documents should include details of the franchise’s background and the offer such as:

  • Business background
  • Litigation history
  • Bankruptcy
  • Financial statements
  • Costs (e.g. deposits or fees)
  • Copies of proposed franchise agreements
  • A description of any exclusive territory
  • Any restrictions
  • The franchisor’s policy on volume rebates
  • Conditions of termination, renewal or transfer of the agreement
  • A description of the franchisor´s mediation process, if one is used
  • Training and other assistance programs
  • Advertising funds
  • A list of their current and former franchisees

Before signing any offer or providing payment, you are highly encouraged to seek a franchise lawyer. To determine whether or not the franchise has provided a fair and honest representation of the proposed agreement in the disclosure document and to verify it is compliant with the Act as required. 

Get in touch with an experienced franchise lawyer at Law Works in Vaughan, we’ll be happy to answer all your questions and provide the guidance you need to make these important decisions.

Common Mistakes to Avoid as a Franchisee

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As franchise lawyers in Mississauga and the Greater Toronto Area, we often encounter clients once they run into troubles with their franchise and have lost a great deal of money from what was supposed to be a good investment. After reviewing each unique case, it’s usually determined that a lot of the issues that end up costing a franchisee almost every dollar of their investment, could’ve been avoided if a qualified franchise attorney had been involved from the beginning, before the franchise agreement was entered into.

If you’re a prospective franchisee, here are the common mistakes to avoid:

 

  • Not hiring a franchise lawyer

If you’re willing to to pay thousands of dollars to invest in a franchise opportunity, why not put a fraction of that cost towards seeking legal guidance to protect your investment and your life’s work.

 

  • Assuming you can’t negotiate terms with the franchisor

As much as you may want this franchise opportunity, don’t let your eagerness get in the way of making sure it’s done right. Most franchisors will be willing to negotiate with you if they really want you as a franchisee.

 

  • Agreeing to vague terms made by the franchisor or sales people

A franchisor or it’s sales people may tell you, “we provide great marketing support” or “we’ll provide a special flavour to make your franchise special”. You’ll want to specifically clarify these terms in your franchise agreement such as, “how much in dollar value is the franchisors contribution towards marketing?” or are they providing signage as a form of marketing? If so, how often? Who’s responsible for the ongoing marketing cost? Is this special flavour protected by a patent?

 

  • Agreeing to surrender your legal rights

Believe it or not, we’ve seen franchise agreements that actually include in fine print that by signing the document, the franchisee is waiving or restricting their legal right should a dispute arise in the future. You do not want this to happen.

A franchise lawyer can review and interpret a disclosure document and franchise agreement that is proposed to you, to ensure that your best interest is apparent in the agreement.  Securing a knowledgeable and experienced franchise lawyer is the best way to protect yourself and your franchise investment.

Contact a qualified franchise lawyer in Mississauga at Law Works and get the help you need today!